Charles is a certified Six Sigma Master Black Belt and Lean Master with expertise in Lean Innovation and Six Sigma tools, playing a key role in broader business reengineering efforts. With over 20 years of experience in consulting for Hoshin Innovation, Lean, and Six Sigma, Mr. Aguilar has hands-on experience managing Six Sigma and Lean projects across a variety of industries, including healthcare, financial services, high-volume manufacturing, engineering design, multimedia, automotive, energy, and non-profit organizations. His clients include notable companies such as RealTruck, PatientPoint, MacMillan, McGraw-Hill, Western Union, Citizens Bank, TD Ameritrade, Farmers Insurance, Mutual of Omaha, Hub International, WSECIJ, and the Federal Reserve Bank of New York, to name a few. Before transitioning into consulting, Mr. Aguilar worked as a Six Sigma Black Belt, Lean Expert, and Statistical and Industrial Engineer at Delphi Corporation. As a thought leader in Delphi's Innovation and Continuous Improvement Methodologies Organization, he led efforts to eliminate waste and variation from products and manufacturing processes, with a strong focus on high customer visibility and the goal of achieving world-class quality. Mr. Aguilar holds a B.S. in Industrial Engineering from Colorado State University-Pueblo.
Information and Media Company:
Led the design, creation, and deployment of the Lean Six Sigma improvement program within a large holdings company's Information and Media Division. Worked on projects to show the impact on the organization. A standardized approach to research execution improved cycle times, reduced rework, and minimized errors for a key voice of customers and ranking companies.
Leading Education and Publishing Company:
Coached and supported leadership on designing, creating, and implementing an organizational-wide Continuous Improvement program. This included material creation and delivery, as well as certification of LSS Black Belts and Green Belts. The company faced pressure to change the delivery model of education materials.
Leading Financial Services Company:
Designed and implemented a Center of Excellence for operations and agent onboarding support. The efforts netted a .39% estimated increase on a revenue basis, over $23M annually, a 3.4% estimated cost per unit reduction, and a decrease in process total lead time by over 50%.
Leading Life & Disability Insurance Company:
Partnered with senior leadership to establish a global Continuous Improvement program for the organization and led innovation workshops to design the process for the future, including underwriting processes. Led multiple executive workshops across the organization to identify focus areas and opportunities within the business, prioritizing them using Hoshin Planning tools.
Leading Automotive Company:
Led various initiatives focused on improving global end-to-end value streams, identifying and driving out all categories of process waste, increasing productivity and efficiency, reducing fixed and variable costs, cutting lead times, reducing risk exposure, and improving revenue recognition.
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